Frequently Asked Questions
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No. In most cases, you can book an appointment directly with a physiotherapist without seeing your GP first. Your physiotherapist will assess your problem and advise whether physiotherapy is appropriate or whether you should see another healthcare professional.
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Physiotherapy can help with a wide range of musculoskeletal problems, including back and neck pain, joint pain, muscle and tendon injuries, sports injuries, stiffness, reduced mobility and problems following injury or surgery.
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Wear comfortable clothing that allows the affected area to be easily examined and moved. If relevant, bring any previous scan results, medical letters or information about previous treatment.
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Appointments typically last around 45+60 minutes, depending on the type of appointment and your individual needs.
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Your first appointment will usually involve a detailed discussion about your symptoms, medical history and goals, followed by an appropriate physical assessment. We will then explain our findings and agree a treatment plan with you.
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Usually, yes. Where appropriate, treatment can begin during your initial assessment. This may include exercise, manual therapy, education, advice or other appropriate physiotherapy techniques.
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This varies depending on your condition, how long you have had it and your goals. We will discuss this with you and aim to provide you with the tools and knowledge to manage your condition independently rather than continuing treatment unnecessarily.
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Treatment is tailored to your individual needs and may include exercise therapy, manual therapy, education and self-management advice. Where appropriate, other techniques may also be used as part of your treatment.
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Often, yes. Exercise and self-management can be an important part of recovery. Any exercises will be selected based on your assessment, goals and current abilities.
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No. We will discuss different treatment options with you and work together to find an approach that is appropriate and realistic for you. However, exercise is often an important part of achieving longer-term improvements.
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Some treatments or movements may feel uncomfortable, particularly when an area is already sensitive. However, treatment should be appropriate for your condition and tolerance. Your physiotherapist will explain what you should expect and adjust treatment accordingly.
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Yes. Physiotherapy can be appropriate even when you are experiencing significant pain. Your assessment will help determine what is safe and appropriate for you at that stage of your recovery.
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No. Physiotherapy isn't only for injuries. You can seek physiotherapy for persistent pain, stiffness, reduced movement, strength problems, changes in physical function or advice about preventing future problems.
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Yes. You can bring any information you have been given by your GP or another healthcare professional, including scan reports or referral letters.
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Yes. Physiotherapy can play an important role in managing persistent pain. Treatment may focus on improving movement and strength, building confidence with activity, understanding your symptoms and helping you return to the activities that are important to you.
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Your safety comes first. If your assessment suggests that physiotherapy isn't appropriate, or that you need further investigation or another type of healthcare, we will explain this and recommend the most appropriate next step.
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Yes. Please provide 24 notice where possible. Appointments cancelled or rearranged with less notice may be subject to a cancellation fee.