Consent Procedure
This policy outlines our approach to obtaining valid informed consent before providing assessment, examination, treatment or advice, in accordance with HCPC Standards and CSP Quality Assurance Standards.
Scope:
This policy applies to all physiotherapists and support staff working at our practice.
Principles
Valid consent must be:
· Voluntary: Given freely without pressure or coercion
· Informed: Based on sufficient information to decide
· Given by a person with the capacity to make the decision
Process for Obtaining Consent
Initial Consent
· Explain the assessment process and proposed treatment to the service user
· Discuss significant benefits, risks, side effects, and alternatives
· Provide opportunity for questions
· Check understanding and confirm consent before proceeding
· Document that consent has been obtained in the patient record
Ongoing Consent
· Reconfirm consent at each session when there are changes to the treatment plan
· Inform service users of their right to withdraw consent at any time
· Re-evaluate consent if new information becomes available or the service user's condition changes
Written Consent
Written consent is recommended for:
· Invasive procedures (e.g., acupuncture, injection therapy)
· Treatment involving sensitive areas of the body
· Video or photographic recording for clinical purposes
· Student observation or treatment delivery
Service Users Lacking Capacity
When a service user lacks the capacity to consent:
· Assess capacity specific to the decision
· If capacity is lacking, identify whether someone has legal authority to consent on their behalf
· If no one has legal authority, proceed in the service user's best interests, documenting reasons
· Consider the person's previous wishes, beliefs and values
· Follow local Mental Capacity Act procedures
Communication Considerations
· Use clear, simple language avoiding jargon
· Provide information in formats appropriate to service users' needs
· Arrange interpreters or communication supports when needed
· Document any communication aids used
Review
This policy will be reviewed annually or following significant changes to legislation or guidance.
Policy Owner: Callum Rigg
Date: 26.08.26