Safeguarding Policy

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As a sole trader providing physiotherapy services, I am committed to ensuring the safety and well-being of all patients, particularly vulnerable adults and children. This safeguarding policy outlines my responsibilities in identifying, preventing, and responding to concerns about abuse or harm. This policy aligns with the Health and Care Professions Council (HCPC) Standards of Conduct, Performance and Ethics, Chartered Society of Physiotherapy (CSP) guidance, and UK safeguarding laws.

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For additional safeguarding guidance, refer to:

·         HCPC Safeguarding Guidance:www.hcpc-uk.org

·         CSP Safeguarding Guidance: www.csp.org.uk

·         Local Safeguarding Boards: Contact your local authority for reporting concerns.

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My Responsibilities as a Sole Trader

As a sole practitioner, I am responsible for:

·         Recognising signs of abuse and neglect in patients.

·         Responding appropriately if a patient discloses concerns.

·         Keeping safeguarding records confidential and secure.

·         Sharing safeguarding concerns with relevant authorities where necessary.

·         Keeping up to date with safeguarding training.

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Recognising Abuse and Neglect

Abuse can take many forms, including:

·         Physical abuse – injuries caused deliberately, such as hitting or restraint.

·         Emotional abuse – threats, bullying, or undermining confidence.

·         Sexual abuse – non-consensual acts, inappropriate comments, or exploitation.

·         Neglect – failing to provide necessary care, nutrition, or medical treatment.

·         Financial abuse – coercion into giving money or exploitation of finances.

If I suspect a patient is experiencing abuse or neglect, I will act in line with HCPC and CSP guidance and escalate concerns appropriately.

Responding to Safeguarding Concerns

If a patient discloses abuse or I suspect harm, I will:

·         Listen carefully without judgment or leading questions.

·         Reassure the patient that their safety is important.

·         Record the details accurately and factually.

·         Report the concern, if necessary to an appropriate authority.

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Where to report safeguarding concerns:

·         Children and young people – Contact the Local Authority Safeguarding Board or NSPCC Helpline (0808 800 5000).

·         Adults at risk – Contact the Local Adult Safeguarding Team.

·         Immediate danger – Call 999.

If unsure, I will seek advice from the HCPC, CSP, or my professional indemnity insurer before sharing information.

Confidentiality and Record-Keeping

·         Safeguarding records will be kept securely and separately from clinical notes.

·         Information will only be shared on a need-to-know basis in line with GDPR and safeguarding laws.

·         If required to disclose information, I will document who I contacted, what was shared, and why.

·         Secure digital practices – secure digital storage of safeguarding records through encrypted files and password protection.

·         Use of secure communication platforms when discussing sensitive issues.

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Lone Working and Professional Boundaries

As a sole practitioner, I ensure:

·         Patients are seen by appointment only to maintain professional boundaries.

·         A chaperone is available where necessary, especially when treating vulnerable adults or children.

·         My contact details are used professionally, keeping personal boundaries clear.

·         Social media and digital communication with patients remain professional and appropriate.

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For guidance, refer to HCPC’s standards on maintaining professional boundaries:
HCPC Guidance on Professionalism

Safeguarding Training

I commit to keeping my safeguarding knowledge up to date by:

·         Attending relevant safeguarding training every 2–3 years. It is also recommended by CSP 2025 best practices that safeguarding for those working with children and vulnerable adults is completed annually.

·         Reviewing CSP and HCPC updates on safeguarding best practices.

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Free and paid safeguarding training is available through:

·         NSPCC Learning – www.nspcc.org.uk

·         Local Authority Training – Check your council website.

·         CSP Learning Hub – www.csp.org.uk

Raising a Safeguarding Concern

If I have concerns about a patient’s safety, I will:

1.       Assess the urgency – If in immediate danger, I will contact 999.

2.       Contact relevant safeguarding teams – Local Authority Safeguarding Board or Adult Safeguarding Team.

3.       Seek advice if needed – From HCPC, CSP, or my professional indemnity insurer.

If a safeguarding issue involves another healthcare professional, I will report it to HCPC’s Fitness to Practise department: Report a Concern to HCPC

Review & Updates

This safeguarding policy will be reviewed annually or sooner if there are significant legal or regulatory changes

Signed: Callum Rigg
Date: 26.08.26

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